
People calling to find out about the Homestead Preservation Credit have been getting frustrated.
We ran a brief notice about the credit in Wednesday’s paper, along with a phone number to call the Missouri Department of Revenue for more information.
The number led callers to an automatic answering system, then put them on hold while customer service representatives were busy. I called the number several times and never got through to talk to a person.
I’ve tracked down an alternative number at (573) 751- 7791. The real, live person who answered was very helpful.
The credit is available to seniors and disabled homeowners who have a 2007 federal adjusted gross income of $77,323 or less; submit copies of paid real estate property taxes for the last three years; and own and occupy the property. For married couples, one spouse must be at least age 65 and one must be at least age 60.
After applying for the program, the credit would appear on the homeowner’s 2009 property tax bill.
Applications must be submitted by Oct. 15.
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